This past month of my life has been interesting. Lots of changes and lots of opportunities. Hopefully things I can write about sometime soon.
I got an electricity bill last week. It was about $200 higher than the last one. I mean, prices keep going up so that doesn’t even shock me anymore, the entire thing seems like a rip off. But what I noticed on the bill was that it was an estimate. Um, we literally saw the meter reader AT the box doing the reading.
I know, it’s only one little thing to fix.
But last year, when I was struggling financially, I had to call the electricity company to tell them I wasn’t going to pay on time. I had paid about a third or half of it and could tell them exactly which day I would be able to make further payments. Basically, I had to spread it out over a few pays from work.
However, when I called them, I got the rudest person ever. They were complaining that I should make a payment right then and there of another hundred dollars. I didn’t have another hundred dollars. They told me to go find a credit card and put it on that. It went on like this; they got pretty rude and I am a stubborn pain in the ass so I was getting blunter and blunter about them questioning my finances. I wasn’t spending money on other stuff, I was just literally not earning enough money.
It all got sorted out in the end, but it left a really bad taste in my mouth about ever calling them again. So when I got this bill with an error on it I just DID NOT want to call them because it make me think of the last call. I kind of foisted it off onto my husband and told him to fix it because I was too busy. Unfortunately, I apparently hadn’t set him up as an authority on the account. Bugger.
I ignored it for a week. I did not want to have to talk to anyone from that company!
Yesterday I finally called them to get Ben put as an authority on the account. It was only a few minutes on hold. I got a lovely person who suggested a discount we might be eligible for.
Biggest contrast from the last phone call! I was happy to hear a nice person. I’m guessing I might not have been the only person to make a complaint about their staff last year.
The stupidest part is that Ben had tried to call to fix the bill and gotten a lovely person. So I knew there was a chance that they had changed staff and gotten nice people. But I still didn’t want to call.
Change has happened for me this year on a lot of levels. And I’m mostly OK with change – so long as I can take action I can deal with change. But little things, like calling to fix a bill, just get a little beyond me. I have enough big things going on that when I get spare time I just don’t want to deal with the little things. i don’t want change during change. When I’m home, I don’t want change seeping in, I want peace. I want home to be a place of relative lack of change when change is going on. What’s crazy is that this was a good change! Maybe I just need to recognise I’m an expert procrastinator…
How are you with change? Do you ever get over it and put off the easy tasks?